Frequently Asked Questions

Quick answers for shopping with Dance Apparel. If you don't find yours here, email us at shop@danceapparel.info — please include your order number if you have one.

I joined the email list — where's my 10% off code?

Your welcome email is sent right away when you sign up, and your code is also shown on the thank-you screen after you subscribe. If you don't see the email in your inbox within a few minutes, please check your spam or junk folder — it is the first email you have received from us, and some email apps file first-time messages there. Marking it "Not spam," or adding us to your contacts, helps our future emails reach your inbox. Still can't find it? Email us at shop@danceapparel.info and we will resend your code. The welcome code takes 10% off one order and can be used once per customer.

How much is shipping, and where do you ship?

Standard shipping is $7, and standard shipping is free on orders of $75 or more. We ship within the contiguous United States only — we do not ship to Alaska, Hawaii, U.S. territories, or other countries.

What is the Price-Check Promise?

If you buy an item from us and, within 24 hours, find the identical item (same size and color) priced lower on the original brand's own website, email us a screenshot, the link, and your order number at shop@danceapparel.info. We will check the link, and if it qualifies we will send you a private discount code for a future order worth more than the difference — the difference rounded up to the next $5 (minimum $5). One code per order; codes are single-use, tied to your email, and expire 30 days after they are sent.

How do I choose the right size?

Please check with your studio on the color you need before ordering. Size information is listed on each product page, and our Capezio size charts — Women, Girls, Men, Boys — can help you match measurements to a size. If you are between sizes or unsure, email us at shop@danceapparel.info before you order — we are happy to help you pick.

Is there a deal on tights?

Yes — buy five pairs of tights and the sixth pair is free. Use code 6thFreeTight at checkout.

How do I reach you?

Email us any time at shop@danceapparel.info. For questions about an order, include your order number so we can find it fast.